We investigate all allegations fairly and thoroughly, following clear procedures that protect everyone involved.
Our Investigation Principles
All investigations follow principles of natural justice, ensuring:
- Fairness to all parties
- Thorough examination of evidence
- Reasonable timescales
- Proper support for everyone involved
- Clear decision-making processes
The Investigation Process
Initial Assessment (5-10 working days)
When we receive a report, we:
- Review the allegation
- Assess any immediate risks
- Decide if formal investigation is needed
- Inform relevant parties
- Put safety measures in place if necessary
Formal Investigation (20-30 working days)
If formal investigation is required:
- A trained investigating officer is appointed
- Evidence and witness statements are gathered
- Interviews are conducted with all parties
- A detailed investigation report is prepared
Decision Making (5-10 working days)
The investigation report is reviewed to:
- Decide if allegations are substantiated
- Determine appropriate actions or sanctions
- Prepare outcome letters for all parties
Appeal Process (15-20 working days)
All parties have the right to appeal, with:
- Review by an independent panel
- Consideration of new evidence or procedural issues
- Final decision and implementation
Safety During Investigations
While investigating, we may put interim measures in place such as:
- Temporary suspension from studies or employment
- No-contact orders between parties
- Changes to timetables or accommodation
- Increased security presence
- Restricted access to certain campus areas
Staff-Student Allegations
When allegations involve staff members, we have special procedures:
Student Services responsibilities:
- Receive and assess allegations
- Provide support to student complainants
- Coordinate with HR department
- Keep students informed throughout the process
HR Department responsibilities:
- Conduct formal investigation under staff procedures
- Provide regular updates to Student Services
- Share outcome information within legal limits
- Ensure fair process for all parties
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